Privacy Policy

Introduction

Welcome to https://abu-dhabi-sightseeing-city-tours.terratrek.net! We are committed to protecting your privacy and ensuring a secure online experience while you engage with our website, applications, services, and products. This comprehensive Privacy Policy outlines how we handle the personal data of our users in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) in the United States
Utah Consumer Sales Practice Act (UCPA), Connecticut Consumer Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This Privacy Policy applies to all aspects of our online platform, including but not limited to:

Our official website: https://abu-dhabi-sightseeing-city-tours.terratrek.net
All associated applications and mobile apps
Online services and products offered through our platform
Any interactions between you (the user) and our company, whether through websites, emails, phone calls, or text messages

Important Note: This policy does not extend to third-party platforms, applications, products, or services that you access through links or integrations on our site. These entities have their own privacy policies, which we encourage you to review.

Processing Activities

This Privacy Policy guides the collection and handling of personal data when:

You use any of our applications or services as an authorized user.
You visit our websites linked to this policy.
You communicate with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal information from users to enhance their experience and provide tailored services:

Account Information: Details associated with your user account, such as username, email address, and password.
Payment Information: Credit/debit card details, billing addresses, and payment history for secure transactions.
Financial Information: Bank account information (if linked) and financial records related to purchases or refunds.
Purchase Information: Details of products or services bought from us, including quantities, dates, and transaction amounts.
Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers used for communication, and location data collected through our apps.
Location Data: GPS coordinates or other information that allows us to understand your physical location when using our services on a mobile device.
Feedback: Comments, reviews, ratings, and responses you provide to improve our products and services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms, such as your name, profile picture, and friend/follower lists (with your consent).
Product Information: Data about the products or services you view, search for, or purchase on our site. This includes product preferences, browsing history, and interaction with our content.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your online experience:

Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like login, account management, and secure transactions.
Preference Cookies: We use these cookies to remember settings you’ve chosen, such as language preferences or display options.
Analytics Cookies: They collect information about your interaction with our websites, including pages visited, time spent, and performance metrics, to improve our content and services.

Users can control non-essential (tracking) cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we delete or anonymize your data to protect your privacy. The retention periods vary depending on the type of data and the legal requirements in each jurisdiction where we operate.

Security Measures

We prioritize data security and implement robust technical and organizational measures to protect personal information:

Encryption: We use encryption for data at rest and in transit to ensure secure communication between your browser and our servers.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process sensitive data on our behalf.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian, please ensure that minors use our services with parental consent.

Your Rights and Choices

In line with global privacy standards, we respect your rights regarding personal data:

Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it’s inaccurate or incomplete.
Data Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your personal data from our systems.
Object to Processing: You can object to the processing of your data for specific purposes, such as direct marketing.
Data Portability: We will provide a copy of your personal data in a commonly used and machine-readable format upon request.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact our Data Protection Officer at [Insert Email Address] or through the ‘Contact Us’ form on our website.

We are committed to continuously reviewing and updating this Privacy Policy as needed to reflect changes in our practices or legal requirements.